Refund Policy
- Cancel anytime. You keep access until the end of the period you've paid for.
- Full refund within 14 days of your first payment, on request, no questions asked.
- Otherwise, no refunds for partly used periods, except for billing mistakes or where the law requires it.
Cancelling
Open the Précis panel and choose Manage subscription, then cancel in the Stripe page that opens. Cancelling stops your subscription from renewing. You keep subscriber access until the end of the current monthly or yearly period, and you won't be charged again.
14-day refund on your first payment
If Précis isn't for you, email us within 14 days of your first subscription payment and we'll refund that payment in full. Your subscription ends when the refund is made. This applies once per person, to the first payment of your first subscription (monthly or yearly).
This also covers the 14-day right of withdrawal that consumers have in some countries, such as in the European Union and the United Kingdom.
Renewals and partly used periods
Renewal payments, and the unused part of a period after you cancel, are not refunded, except:
- if you were charged by mistake, for example charged twice, or charged after you cancelled;
- if we stop the paid Service or end your access without cause, in which case we refund the unused part of your current period (see the Terms of Service);
- where the consumer protection law of the place you live requires a refund.
How to ask for a refund
Email aiheadshotx@gmail.com from the email address of your Google account (the one shown in the Précis panel), and tell us what you'd like refunded. Refunds go back to your original payment method through Stripe and usually appear within 5–10 business days, depending on your bank.